Privacy Policy
How Golden Locksmith LLC (Data Controller) collects, uses, and protects your personal information when you use https://goldenlocksmithllc.com and our locksmith services.
Last updated: November 2026
Data Controller: Golden Locksmith LLC, located at 501 Lazy K Trail, Ballston Spa, NY 12020. User data and mobile phone numbers are used strictly to dispatch technicians, provide quotes, and communicate regarding requested services, and are NEVER sold or shared with third-party lead aggregators or marketers.
1. Data Controller Identity
Golden Locksmith LLC, a Registered NY LLC located at 501 Lazy K Trail, Ballston Spa, NY 12020, is the sole data controller responsible for the personal information collected through https://goldenlocksmithllc.com, our mobile dispatch forms, and our telephone dispatch lines.
2. Personal Data We Collect (/request-service & /contact Forms)
When you submit a service request or inquiry via our /request-service form, /contact form, emergency dispatch widget, or by telephone, we collect the personal data you voluntarily provide: (a) Full Name; (b) Mobile or Landline Phone Number; (c) Email Address; (d) Service Location / Physical Street Address and City; and (e) Vehicle or Lock Details (such as vehicle make/model/year, lock hardware type, and description of the issue). We also collect standard technical metadata (IP address, browser type, and device type) strictly for site security and fraud prevention.
3. How We Use Your Data & Strict No-Sharing Guarantee
User data and mobile phone numbers collected by Golden Locksmith LLC are used strictly to dispatch technicians, provide upfront quotes, verify service authorization, process payments, and communicate with you regarding your requested locksmith services. Your personal data and mobile phone numbers are NEVER sold, rented, leased, or shared with third-party lead aggregators, data brokers, or external marketers under any circumstances.
4. Limited Operational Disclosure
We share your service request details only with the Background-Checked, Vetted Locksmith Technician assigned to your call so they can navigate to your location and contact you with arrival updates, and with PCI-compliant payment processors solely to complete your authorized transaction. We may disclose information only when legally compelled by a valid subpoena, court order, or law enforcement request.
5. Data Security & Retention
Golden Locksmith LLC implements technical and administrative safeguards to protect customer records against unauthorized access, alteration, or disclosure. Service and invoice records are retained only as long as necessary to honor our 90-day workmanship warranty, comply with New York State tax and accounting laws, and maintain security audit logs.
6. Cookies & Website Analytics
Our website uses essential functional cookies and privacy-conscious analytics to measure site performance and ensure mobile compatibility. We do not use cookies to sell personal profiles to third parties. You may disable cookies in your browser settings at any time.
7. Opt-Out & Data Deletion Instructions
You have the right to request access to, correction of, or complete deletion of the personal data we hold about you, as well as to opt out of any follow-up communications. To exercise your opt-out or data deletion rights, send an email to locksmithgoldenllc@gmail.com with the subject line "Data Deletion / Opt-Out Request" and include the name and phone number or email address associated with your service request, or call us at 518-714-0151. We process verified opt-out and deletion requests promptly.
8. Updates to This Privacy Policy
Golden Locksmith LLC may update this Privacy Policy periodically to reflect operational or regulatory changes. The current version is always available at https://goldenlocksmithllc.com/privacy with the effective revision date.
9. Contact the Data Controller
For privacy inquiries, opt-out requests, or data deletion requests, contact Golden Locksmith LLC: